For Individuals

Cass is an effective, affordable, convenient, secure way to relieve stress, anxiety, depression, and other mental health challenges. 
4, much better than yesterday, thank you!
Hi how are you feeling on a scale of 1-5?

Hi, I’m Cass.
How are you?

I’m a mental wellness assistant designed by clinicians and proven by research. I help over 30 million people globally and can help you, day or night, to feel less stressed, more positive, and better able to cope when the going gets rough. 

Hi, I’m Cass.
How are you?

I’m a mental wellness assistant designed by clinicians and proven by research. I help over 30 million people globally and can help you, day or night, to feel less stressed, more positive, and better able to cope when the going gets rough. 

Hi, I’m Cass.
How are you?

I’m a mental wellness assistant designed by clinicians and proven by research. I help over 30 million people globally and can help you, day or night, to feel less stressed, more positive, and better able to cope when the going gets rough. 

Hi, I’m Cass.
How are you?

I’m a mental wellness assistant designed by clinicians and proven by research. I help over 30 million people globally and can help you, day or night, to feel less stressed, more positive, and better able to cope when the going gets rough. 
Get started now

Hi, I’m Cass.
How are you?

I’m a mental wellness assistant designed by clinicians and proven by research. I help over 30 million people globally and can help you, day or night, to feel less stressed, more positive, and better able to cope when the going gets rough. 
Get started now

Use Cass to increase access to care, reach more people, increase engagement, reduce symptoms and drive down the cost of care.

Accessible
Low-cost solution available 24/7 via text message in multiple languages. No waitlist, apps or account creation is required.  
Effective
Evidence based solution. Created in collaboration with researchers and trained psychologists. Backed by published academic studies, Cass has reduced depression, stress, anxiety, and many other mental health-related issues.
Personalized
Our engine uses the data from millions of conversations already taken place, 600 different topics, and over 3 million variations to personalize and contextualize every conversation. 
Customizable
A flexible API that enables triage of content, resources, portals, hotlines, call centers, other applications, and more integrated solutions. 
Scalable
With one phone number and a click, deploy Cass to thousands of people and proactively send various outreaches to engage your community. Also, increase your capacity on the counselor side with our network of counselors.
Trackable
Cass provides real-time insights so you can track the progress of your population. Know the number of people supported, number of messages exchanged, number of people triaged, number of resources provided, common emotions expressed, and dollars saved in the cost of care. 
Secure
Security is important to our customers and us, so we make sure all data is stored in a fully HIPAA compliant way. 

Social Impact
Help us bring mental healthcare to everyone around the world. For every person that your organization covers with Cass we in return provide FREE access and support to 10 other people who are in need. Learn more about our social impact efforts here
Accessible

Low-cost solution available 24/7 via text message in multiple languages. No waitlist, apps or account creation is required.  

Scalable

With one phone number and a click, deploy Cass to thousands of people and proactively send various outreaches to engage your community. Also, increase your capacity on the counselor side with our network of counselors.

Hi how are you feeling on a scale of 1-5?
Customizable
A flexible API that enables triage of content, resources, portals, hotlines, call centers, other applications, and more integrated solutions. 
83% of members improve or recover
Providers within traditional networks only help 24% of members improve, if they measure effectiveness at all. With Lyra, more people receive care and get better.
Let's go through a breathing exercise together.

Smarter mental health benefits, better outcomes

9x more members receive effective care
EAPs engage 2-3% of members, while Lyra sees 15% of employees sign up for care. With Lyra, members can easily book appointments in just a few clicks.

83% of members improve or recover
Providers within traditional networks only help 24% of members improve, if they measure effectiveness at all. With Lyra, more people receive care and get better.
Want me to help you schedule another therapy session?

For every life covered with Cass we provide ten more people in need with mental health support. 

92% of Cass users moved towards recovery.

89% satisfaction score, based on 30,000 surveys.

2K+ chats take place when a user is in crisis. 

20% of users are still chatting with Cass, one year later. 

For every life covered with Cass we provide ten more people in need with mental health support. 

92% of Cass users moved towards recovery.

89% satisfaction score, based on 30,000 surveys.

2K+ chats take place when a user is in crisis. 

20% of users are still chatting with Cass, one year later. 

On-demand, 24/7/365 via text 

Every conversation with Cass starts with the question, “how are you?” Sent via text. We leverage text messaging to deliver guided and personalized support to anyone worldwide when they need it the most at a low cost.  

Automatic Outreaches 

Cass detects when individuals may need additional help and automatically sends messages to get them engaged during critical times.

Cass’s Engine

Our evidence-based artificial intelligence engine, created in collaboration with researchers and trained psychologists, uses the data from millions of conversations, 800 different topics, and over 3 million variations to deliver highly personalized care.

Hi how are you feeling on a scale of 1-5?
Want me to help you schedule another therapy session?
Insights Dashboard

Your impact on your population can be tracked with Cass. Our insights dashboard offers information such as the following:

Assessment

Cass uses a set of questions and industry-standard assessments such as GAD-7 or PHQ-9 to define where each person is at and what level of assistance they require.

Large Network of Counselors

Cass enables users to connect on-demand to 5,000 stand-by counselors available in all 50 states or schedule an appointment for later.

Automatic Triages 

Cass will automatically triage relevant resources (i.e., suicide hotlines, counselors, digital health tools, benefits info, and more) when they are most needed to ensure ultimate effectiveness.

Let's go through a breathing exercise together.
If you know someone who is struggling, I can help them too!
Security

All data is stored in a fully HIPAA compliant way, and we are becoming SOC2 certified.

Multi-Lingual

Cass is currently available in English and Spanish with the optionality to build out new languages for different communities.

On-demand, 24/7/365 via text

Every conversation with Cass starts with the question, “how are you?” Sent via text. We leverage text messaging to deliver guided and personalized support to anyone worldwide when they need it the most at a low cost.  

Assessment

Cass uses a set of questions and industry-standard assessments such as GAD-7 or PHQ-9 to define where each person is at and what level of assistance they require. 

Cass’s Engine 

Every conversation with Cass starts with the question, “how are you?” Sent via text. We leverage text messaging to deliver guided and personalized support to anyone worldwide when they need it the most at a low cost.  

Automatic Outreaches

Cass detects when individuals may need additional help and automatically sends messages to get them engaged during critical times.

Automatic Triages 

Cass will automatically triage relevant resources (i.e., suicide hotlines, counselors, digital health tools, benefits info, and more) when they are most needed to ensure ultimate effectiveness.

Large Network of Counselors

Cass enables users to connect on-demand to 5,000 stand-by counselors available in all 50 states or schedule an appointment for later.

Multi-Lingual

Cass is currently available in English and Spanish with the optionality to build out new languages for different communities. 

Insights Dashboard

Your impact on your population can be tracked with Cass. Our insights dashboard offers information such as the following:

Security

All data is stored in a fully HIPAA compliant way, and we are becoming SOC2 certified.

Accessible

Low-cost solution available 24/7 via text message in multiple languages. No waitlist, apps or account creation is required.  

Scalable

With one phone number and a click, deploy Cass to thousands of people and proactively send various outreaches to engage your community. Also, increase your capacity on the counselor side with our network of counselors.

Hi how are you feeling on a scale of 1-5?
Want me to help you schedule another therapy session?
Customizable

A flexible API that enables triage of content, resources, portals, hotlines, call centers, other applications, and more integrated solutions.

Secure

Security is important to our customers and us, so we make sure all data is stored in a fully HIPAA compliant way. 

Effective

Evidence based solution. Created in collaboration with researchers and trained psychologists. Backed by published academic studies, Cass has reduced depression, stress, anxiety, and many other mental health-related issues.

Trackable

Cass provides real-time insights so you can track the progress of your population. Know the number of people supported, number of messages exchanged, number of people triaged, number of resources provided, common emotions expressed, and dollars saved in the cost of care. 

Personalized

Our engine uses the data from millions of conversations already taken place, 600 different topics, and over 3 million variations to personalize and contextualize every conversation. 

Let's go through a breathing exercise together.
If you know someone who is struggling, I can help them too!
Social Impact

Help us bring mental healthcare to everyone around the world. For every person that your organization covers with Cass we in return provide FREE access and support to 10 other people who are in need. Learn more about our social impact efforts here.

Accessible

Low-cost solution available 24/7 via text message in multiple languages. No waitlist, apps or account creation is required.  

Scalable

With one phone number and a click, deploy Cass to thousands of people and proactively send various outreaches to engage your community. Also, increase your capacity on the counselor side with our network of counselors.

Customizable

A flexible API that enables triage of content, resources, portals, hotlines, call centers, other applications, and more integrated solutions.

Secure

Security is important to our customers and us, so we make sure all data is stored in a fully HIPAA compliant way. 

Effective

Evidence based solution. Created in collaboration with researchers and trained psychologists. Backed by published academic studies, Cass has reduced depression, stress, anxiety, and many other mental health-related issues.

Trackable

Cass provides real-time insights so you can track the progress of your population. Know the number of people supported, number of messages exchanged, number of people triaged, number of resources provided, common emotions expressed, and dollars saved in the cost of care. 

Personalized

Our engine uses the data from millions of conversations already taken place, 600 different topics, and over 3 million variations to personalize and contextualize every conversation. 

Social Impact

Help us bring mental healthcare to everyone around the world. For every person that your organization covers with Cass we in return provide FREE access and support to 10 other people who are in need. Learn more about our social impact efforts here.

Accessible

Low-cost solution available 24/7 via text message in multiple languages. No waitlist, apps or account creation is required.  

Scalable

With one phone number and a click, deploy Cass to thousands of people and proactively send various outreaches to engage your community. Also, increase your capacity on the counselor side with our network of counselors.

Customizable

A flexible API that enables triage of content, resources, portals, hotlines, call centers, other applications, and more integrated solutions.

Secure

Security is important to our customers and us, so we make sure all data is stored in a fully HIPAA compliant way. 

Effective

Evidence based solution. Created in collaboration with researchers and trained psychologists. Backed by published academic studies, Cass has reduced depression, stress, anxiety, and many other mental health-related issues.

Trackable

Cass provides real-time insights so you can track the progress of your population. Know the number of people supported, number of messages exchanged, number of people triaged, number of resources provided, common emotions expressed, and dollars saved in the cost of care. 

Personalized

Our engine uses the data from millions of conversations already taken place, 600 different topics, and over 3 million variations to personalize and contextualize every conversation. 

Social Impact

Help us bring mental healthcare to everyone around the world. For every person that your organization covers with Cass we in return provide FREE access and support to 10 other people who are in need. Learn more about our social impact efforts here.

Trusted by hundreds of organizations

30+ million lives covered globally and counting

IBH LogoCascade LogoNemours Logo
Text based support has the potential to make preventive interventions easily available and affordable. Cass has created an impressive platform that facilitates easy program design and improvement.

What do customers think of Cass?

Julie Edgcomb
-
Clinical Services Director, Monterey County Health Department
Text based support has the potential to make preventive interventions easily available and affordable. Cass has created an impressive platform that facilitates easy program design and improvement.
C. Barr Taylor
-
Stanford University - Professor of Psychiatry and Behavioral Sciences, Emeritus
Saint Elizabeth & Elizz are working with X2 to explore new ways to support patients and family caregivers through supportive conversations with Tess.
Mary Lou Ackerman
-
VP of Innovation, Saint Elizabeth
X2 is creating an entirely new form of care, which is affordable and scalable.
John Quick
-
Founder and retired CEO of New Directions Behavioral Health
Text based support has the potential to make preventive interventions easily available and affordable.
Russell Fulmer
-
Northwestern University Department of Counseling

Hi, I’m Cass.
How are you?

I’m a mental wellness assistant designed by clinicians and proven by research. I help over 30 million people globally and can help you, day or night, to feel less stressed, more positive, and better able to cope when the going gets rough. 
4, much better than yesterday, thank you!
Hi how are you feeling on a scale of 1-5?

Hi, I’m Cass.
How are you?

I’m a mental wellness assistant designed by clinicians and proven by research. I help over 30 million people globally and can help you, day or night, to feel less stressed, more positive, and better able to cope when the going gets rough. 

Mental health support anywhere at any time.

Cass uses artificial intelligence combined with emotional intelligence to deliver mental health support at scale to millions of people globally via text messages. 

Hi, I’m Cass.
How are you?

I’m a mental wellness assistant designed by clinicians and proven by research. I help over 30 million people globally and can help you, day or night, to feel less stressed, more positive, and better able to cope when the going gets rough. 

What our users say about Cass

It’s comforting to share information with someone that seems like a friend or therapist.
Adam Pearce
Atlanta, GA
It’s comforting to share information with someone that seems like a friend or therapist.
Adam Pearce
Atlanta, GA
You help me calm down when you check in on me.
Kelly P.
Sherwin, GA
You helped me in ways no one else could.
Adam Pearce
Atlanta, GA
Many people are stressed because of coronavirus and quarantine, and I think this is the best thing anyone can have right now.
Adam Pearce
Atlanta, GA

Bringing mental healthcare to everyone

For Individuals

Cass is an effective, affordable, convenient, secure way to relieve stress, anxiety, depression, and other mental health challenges. 

For Organizations

A highly customizable solution to help your members, employees, and communities be healthier and more resilient.

Hi, I’m Cass.
How are you?

I’m a mental wellness assistant designed by clinicians and proven by research. I help over 30 million people globally and can help you, day or night, to feel less stressed, more positive, and better able to cope when the going gets rough. 
Hi how are you feeling on a scale of 1-5?
4, much better than yesterday, thank you!

Bringing mental healthcare to everyone

For Individuals

Cass is an effective, affordable, convenient, secure way to relieve stress, anxiety, depression, and other mental health challenges. 

For Organizations

A highly customizable solution to help your members, employees, and communities be healthier and more resilient.

Bringing mental healthcare to everyone

For Individuals

Cass is an effective, affordable, convenient, secure way to relieve stress, anxiety, depression, and other mental health challenges. 

For Organizations

A highly customizable solution to help your members, employees, and communities be healthier and more resilient.

For Individuals

Cass is an effective, affordable, convenient, secure way to relieve stress, anxiety, depression, and other mental health challenges. 

For Organizations

A highly customizable solution to help your members, employees, and communities be healthier and more resilient.

Bringing mental healthcare to everyone

For Individuals

Cass is an effective, affordable, convenient, secure way to relieve stress, anxiety, depression, and other mental health challenges. 

For Individuals

Cass is an effective, affordable, convenient, secure way to relieve stress, anxiety, depression, and other mental health challenges. 

For Individuals

Cass is an effective, affordable, convenient, secure way to relieve stress, anxiety, depression, and other mental health challenges. 

For Organizations

A highly customizable solution to help your members, employees, and communities be healthier and more resilient.

Bringing mental healthcare to everyone

For Individuals

Cass is an effective, affordable, convenient, secure way to relieve stress, anxiety, depression, and other mental health challenges. 

For Individuals

Cass is an effective, affordable, convenient, secure way to relieve stress, anxiety, depression, and other mental health challenges. 

For Individuals

Cass is an effective, affordable, convenient, secure way to relieve stress, anxiety, depression, and other mental health challenges. 

For Organizations

A highly customizable solution to help your members, employees, and communities be healthier and more resilient.

Cass is an AI-empowered assistant available 24/7 that uses text messaging to provide mental and overall wellness support to millions

Increase Awareness & Engagement

Deploy Cass to thousands of customers via text messaging and increase awareness and engagement of different wellness offerings. 

Decrease the overall cost of care 

Covering over 30 million people globally, Cass is scientifically proven to reduce anxiety by 18% and depression by 28%, which profoundly impacts overall health. 

De-esclate 1000s of suicide cases 

Cass uses research-proven techniques to handle sensitive situations and has de-escalated over 16,000 suicide cases.

Instantly expand your network of care 

Cass detects when individuals may need additional help and automatically sends messages to get them engaged during critical times.

Scale your network of counselors

Further scale support by tapping into Cass' 5,000 certified counselors network available on-demand in all 50 states.

Provide an exceptional customers experience

Measure Cass's impact on your customer's well-being and tailor programs and resources to suit their needs better. 

Cass empowers healthcare systems, providers, and patients in their journey to achieve optimal health

Cass empowers healthcare systems, providers, and patients in their journey to achieve optimal health

How does it work? 

Powered by our artificial intelligence engine focused on emotional intelligence, Cass provides personalized access to mental health coaching through text messaging and when needed can triage users to other resources like hotlines and counselors. It’s simple, start by telling us how you are today. 
Hello! I'm Cass, a mental wellness assistant trained by experts to help you feel your best.
It's great to meet you! What is your name?
Daria
Let's get started! How are you doing, Daria?
...

How does it work? 

Powered by our artificial intelligence engine focused on emotional intelligence, Cass provides personalized access to mental health coaching through text messaging and when needed can triage users to other resources like hotlines and counselors. It’s simple, start by telling us how you are today. 
Hello! I'm Cass, a mental wellness assistant trained by experts to help you feel your best.
It's great to meet you! What is your name?
Daria
Let's get started! How are you doing, Daria?
...
Eating Disorders
Loneliness
Depression
Anxiety
Care Giving
New Mother
Education

Cass encourages your clients employees to cope with anxiety in healthier ways.

To help me best support you, take a moment now to share what you hope to gain from our first conversation.
I want to find help dealing with my anxiety
I'm hearing that you are looking for help dealing with your anxiety.
What do you experience more frequently?
1. Feeling down or tired (Send 1)
2. Feeling restless or overwhelmed (Send 2)
2
I'd like to see how you've been feeling lately. Let's begin a short quiz, ok?
Okay